This Policy includes any separate privacy notices and/or notices posted on particular pages of the Site that may provide more detail regarding personal information we collect on those pages, why we need that information, and choices you may have about the ways we use that information.
If you sign up to use a special feature of the Site, you may be asked to expressly consent to special terms, for example, by checking a box or clicking on a button marked, “I agree.” This separate agreement will supplement or amend this Policy, but only with respect to the matters governed by such separate agreement.
When information is collected
We may collect personal information from you when you:
- opt-in to receive communications and promotional materials from us
- register on the Site
- participate in sweepstakes, contests, or promotions
- purchase products over the Site
- provide comments or feedback to us by email
What information is collected
Depending on the activities in which you participate through this Site, you may be asked to provide:
- your email address
- the year and month in which your child was born
- your financial information, such as credit card information
- your billing information, such as name, address, phone number
- shipping information, such as name, address, phone number
If you have provided your email address to us and you subsequently want us to communicate with you using your new email address, access and provide us with your new email address. Additionally, you may update your financial information and billing and shipping information that we have collected about you on the Site by accessing your Personal Account page on the bboxbaby.com shop site and updating your information.
How collected information is used or disclosed
We may use personal information that you have provided to us to:
- share among our associated websites that comprise the Site
- customize the Site to your preferences
- respond to customer service inquiries
- support our marketing and research purposes
- process and manage your purchase of products
- notify you if you are a winner of a giveaway, competition or promotion
- communicate with you about our products, events or other promotional purposes, including co-branded offers, if you have opted to receive such communications. You can opt-out of receiving such promotional information at any time by following the unsubscribe links on any promotional materials sent to you. If you provide personal information to us through this Site, we may combine such information with other information unless we specify otherwise at the point of collection. We also may disclose personal information you provide via this Site to third parties, but only:
- to respond to law enforcement requests or where required by applicable laws, court orders, or government regulations
Third-party data sharing
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Website use information
We use "pixel tags" (also called "web beacons" or "clear gifs"), which are tiny graphic images, on our Site and in our emails. Pixel tags help us analyze our customers' online behavior and measure the effectiveness of our Site and our advertising. We work with service providers that help us track, collect, and analyze this information.
Pixel tags on this Site may be used to collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the Site. This information may include your computer's Internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. We may also track certain information about the identity of the website you visited immediately before coming to our Site. We do not otherwise track any information about your use of other websites.
Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us.
We may combine the information we collect through cookies and pixel tags with other information we have collected from you. This information may be used to improve our Site, to personalize your online experience, to tailor our communications with you, to determine the effectiveness of our advertising, and for other internal business purposes.
Links to other sites
If you are located outside of the United States, please note that this Site is hosted on servers in the United States. Any personal information collected through this Site may be transferred to the United States and other countries that might not provide an equivalent level of protection as the data protection laws in your home country. Your use of this Site or submission of any personal information will therefore constitute your consent to the transfer of your personal information outside of your home country.
Protecting the security of your personal information is very important to us. We use reasonable security measures designed to protect the confidentiality of personal information. When you enter your personal information to the b.box baby shop portion of our Site, we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. To make sure that you are accessing our secure server before you submit personal information though the b.box baby Shop, look at the lower left-hand hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. Once we receive your transmission, we will take reasonable precautions to keep your information secure on our systems. While we strive to protect your privacy, no data transmission over the internet can be guaranteed to be 100% secure. We, therefore, cannot warrant or guarantee the security of any personal information you transmit to us online or be responsible for the theft, destruction, or inadvertent disclosure of that information.
Information from children
The Site is a general audience site that is not designed nor intended to collect personal information from children under the age of 18. We do not knowingly collect personal information from anyone under the age of 18. We do not use such information and will take reasonable measures to delete it if we discover that it is has been provided. The Site is not a child-directed site in whole or in part. The Site does not target children under the age of 18 as a primary or secondary audience. To respect the privacy of children, children under the age of 18 should not provide any personal information on this Site. We ask that parents supervise their children while online.
If you have opted-in to receive promotional materials from us, we may use your e-mail address and other contact information provided to us through the Site to send you these communications. If you do not want to receive such promotional information, you can remove yourself from our e-mail list at any time by following the unsubscribe links on any promotional materials sent to you. Please also note that even if you opt-out of receiving promotional emails from us, we may still use your information to communicate with you for other purposes, such as orders, purchases, and customer service responses.
Your California privacy rights
California Civil Code Section 1798.83 permits customers of the brands and associated websites that comprise the Site who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please direct your email or mail request to the contact information below.
Mobile Terms of Service
Last updated: March 16, 2023
The b.box for kids USA mobile message service (the "Service") is operated by b.box for kids USA (“b.box for kids USA”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to b.box for kids USA’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of b.box for kids USA through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with b.box for kids USA. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18556512420 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other b.box for kids USA mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18556512420 or email email@example.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
SMS abandoned cart disclosure